Privacy Policy

In accordance with the provisions of articles 15 and 20 of the Political Constitution of 1991, Statutory Law 1581 of 2012, Decree 1377 of 2013, Regulatory Decree 886 of 2014, Decree 1074, 2015 and Decree 1759 of 2016 establishes the National Registry of Databases in Colombia and other regulations that modify, add or clarify the personal data protection regime, and as applicable in accordance with Law 1266 of 2008 regarding the management of the information contained in databases. of personal data and what was indicated by the Constitutional Court in ruling No. 748 of 2011, MONZON SA, in compliance with current regulations, considers the exercise of the fundamental right of Habeas Data, and makes its Privacy Policy publicly known to all interested parties.

PRIVACY AND DATA PROTECTION POLICY.

1. PURPOSE.

The company FSO COMRESORES., in accordance with the regulations described above, seeks to ensure that personal data is used properly by its workers, contractors, suppliers, users and clients, who will protect and demand that all information, especially financial information, be protected. credit, commercial, services and that coming from third parties, therefore it implements and informs everyone of the following HABEAS DATA policy, in its capacity as responsible for the management of personal information, to process it in strict compliance. of the regulations in question, guaranteeing the right of the owners of the information that assists them. It is important that our clients, suppliers, employees, owners and consumers know this policy, for which it will be published on our website www. fsocompressors.com

1. RESPONSIBLE.

For legal and commercial purposes, the company Responsible for the Processing of Personal Data is: Company Name: FLUID SERVICIOS DEL ORIENTE. legally constituted commercial entity, identified with NIT. 70.074.825-1, with main address in Bucaramanga, Colombia, at Calle 16 No. 12-64 and email address fluidservicios@hotmail.com Telephone: (57) 3108757262.

2. DEFINITIONS.

For the purposes of this policy, the definitions below will have the following meaning according to the regulations:

• Authorization: Prior, express and informed consent of the Owner to carry out the processing of their data.

• Database: Organized set of Personal Data that is subject to processing.

• Incumbent: That natural or legal person who has succeeded or replaced another, the deceased, by any legal title in the right of another. The succession or substitution may have occurred by act between vivos inter vivos or by cause of death mortis causa.

• Personal Data: Any information linked or that can be associated with one or several specific or determinable natural persons.

• Public Data: Data relating to the marital status of people, their profession and trade and their status as a merchant or public servant. Due to its nature, Public Data may be contained, among others, in public records, public documents, official gazettes and bulletins and duly executed judicial rulings that are not subject to confidentiality.

• Semi-private data: Any information that is not intimate, reserved, or public in nature and whose knowledge or disclosure may be of interest not only to its owner but also to a certain sector or group of people or to society in general.

• Sensitive Data: Any information that may affect the privacy of the Owner or whose use may generate discrimination, such as those that reveal racial or ethnic origin, political orientation, religious or philosophical convictions, membership in unions, social organizations. human rights or that promote the interests of any political party or that guarantee the rights and guarantees of opposition political parties as well as data related to health, sexual life and biometric data.

• Data Processor: Natural or legal person, public or private, who, by themselves or in association with others, processes personal data on behalf of the data controller.

• Responsible for the Treatment: Natural or legal person, public or private, who alone or in association with others, decides on the database and/or the processing of the data.

• Owner: Any natural or legal person to whom the information stored in a data bank refers and subject to the right of habeas data and other rights and guarantees contemplated by law.

• Transmission: Processing of Personal Data that involves the communication of the same within or outside the territory of the Republic of Colombia when its purpose is to carry out a Processing by the Processor on behalf of the Controller.

• Processing: Any operation or set of operations on Personal Data, such as but not limited to collection, storage, use, circulation or deletion.

• Data Transfer: It is the act of sending information or personal data by any means to a recipient who, as recipient, acquires the status of Controller and Personal Data, who may be located in Colombia, or outside this territory.

3. PROCESSING TO WHICH PERSONAL DATA WILL BE SUBJECTED.

In the exercise of its corporate purpose, FSO COMPRESSORS . carries out the processing of personal data of its employees, suppliers, clients, owners and consumers of its products, an activity that they carry out directly, or by their contractors or agents in charge of it.

In development of the principles of purpose and freedom, the collection of personal data by FSO COMPRESSORS . will be limited to those personal data that are relevant and appropriate for the purpose for which they are collected or required in accordance with current regulations, except in the cases expressly provided for in the Law, personal data may not be collected without authorization from the Owner, and will not be will collect or store data from children and adolescents.

FSO COMRESORES ., has the obligation to maintain the confidentiality of the personal data, subject to processing and may only disclose them at the express request of the surveillance and control entities and/or authorities that have the legal power to request it and will allow it at all times and free of charge to know, update and correct the personal information of the Owner in accordance with article 8 of Law 1581 of 2012, The transfer, transmission and destruction, in the manner permitted by the Law and is carried out with the following specific purpose for each case :

to. Processing of personal data of employees and former employees: It is carried out to comply with the labor obligations in charge of FSO COMPRESSORS such as payroll payments, payments and reports to the General Health Social Security System, attention to queries, petitions, requests, actions and claims, made by the Owner of the information or by his or her legal representatives, or by entities of the General Security System Social in Health to which the Owner is or has been linked. The destruction of personal data does not apply to employees and former employees, in compliance with the legal and contractual labor regime.
b. Processing of personal data of employees of contractors who provide their services at the facilities of FSO COMPRESSORS .: Allow FSO COMPRESSORS ..., comply with the contractual obligations under its responsibility, such as assignment and control of technological elements, materials, equipment, identification of entry, monitoring of compliance with obligations by contractors, attention to possible emergencies, attention and response of queries, requests, requests, actions and claims made by the Owner of the information or by his or her legal representatives.
c. Processing of personal data of suppliers – natural persons: Allow compliance with contractual obligations by FSO COMPRESSORS .., such as fee payments, payment reports. Reports or interactions that you are obliged to make by law or by internal policies, attention to queries, requests, requests, actions and claims made by the Owner of the information or by his or her legal representatives.
d. Processing of personal data of clients – natural persons: The processing of personal data of clients who are natural persons has the purpose of FSO COMPRESSORES ., can comply with their contractual obligations, such as billing, payment reports or interactions that by law or by internal policies they are obliged to carry out, attention to queries, requests, requests, actions and claims, made by the Owner of the information or by legitimate parties.
and. Processing of personal data of product owners: The processing of these personal data allows FSO COMPRESSORS , comply with the obligations under its responsibility in terms of product quality, for the effective attention of queries, complaints and claims from consumers and as marketing information and market research.
F. Processing of personal data of visitors: The purpose of collecting this data is to ensure the security and surveillance of employees and visitors to the facilities of FSO COMPRESSORS , as well as having control over the entry and stay processes within the facilities, in order to preserve the assets and security of the company.

4. RIGHTS OF THE OWNERS.

The owners of personal data have the following rights:

to. Know, update and rectify your personal data with those responsible or in charge of processing. This right may be exercised, among others, against partial, inaccurate, incomplete, fragmented, misleading data, or data whose processing is expressly prohibited or has not been authorized.
b. Request proof of authorization granted to the data controller, except when expressly excepted as a requirement for treatment, in accordance with the provisions of article 10 of Law 1581 of 2012.
c. Be informed by the person responsible or in charge of the treatment, upon request, regarding the use that has been given to your personal data.
d. Submit complaints to the Superintendency of Industry and Commerce for violations of the provisions of this Policy and the regulations that regulate it.
and. Voluntarily revoke the authorization and/or request the deletion of the data when the processing does not respect constitutional and legal principles, rights and guarantees. The revocation and/or deletion will proceed when the Superintendence of Industry and Commerce has determined that in the processing the person responsible or in charge has engaged in conduct contrary to the Constitution and the Law.
F. Access free of charge to your personal data that has been processed.

5. PROCEDURE FOR EXERCISE OF RIGHT BY THE OWNERS.

Holders of personal data should direct their queries, requests or complaints to the following email address: fluidservices @ hotmail .com

to. Queries: FSO COMPRESSORS . You must respond to queries within a period of ten (10) business days from the date it was received. When it is not possible to meet this time, the interested party must be informed, expressing the reasons for the delay and the date on which the query will be answered within a period of no more than five (5) days.

b. Claims: The owner or successor in title who considers that the information contained in a database should be corrected, updated or deleted, or when he notices the alleged breach of any of the duties contained in the law or in this policy, may present a claim to FSO COMPRESSORS ., which will be processed under the following rules:

Yo. The claim will be made by request addressed to the person responsible or in charge of the treatment, to the email administracion@monzonsa.com, with the identification of the owner, the description of the facts that give rise to the claim, the address, and accompanying the documents that are desired. enforce. If the claim is incomplete, FSO COMPRESSORS ., will require the interested party within five (5) days following receipt of the same to correct the defects. After two (2) months from the date of the request, without the applicant presenting the required information, it will be understood that the claim has been abandoned.
ii. Once the complete claim is received, a legend that says “claim in process” and the reason for it will be included in the database within a period of no more than two (2) business days. Said legend must be maintained until the claim is decided.
iii. The maximum term to address the claim will be fifteen (15) business days counted from the day following the date of receipt. When it is not possible to address the claim within said term, the interested party will be informed of the reasons for the delay and the date on which their claim will be addressed, which in no case may exceed eight (8) business days following the expiration of the first term.
iv. The owner or successor in title may file a complaint with the Superintendence of Industry and Commerce, once the consultation or claim process has been exhausted before the person responsible or in charge of the treatment.

c. Revocation of authorization and/or deletion of data: Owners may at any time request FSO COMRESORES ., the deletion of your personal data and/or revoke the authorization granted for the processing thereof, by submitting a claim, in accordance with the provisions of article 15 of Law 1581 of 2012, Decree 1377 of 2013 and the procedure indicated in this policy.

Said revocation may be requested by the owner or successor in title to the email fluidservicios@hotmail.com. In the case of emails related to marketing information of the brands that FSO COMPRESSORS manufactures and/or distributes may also request revocation through a link that appears at the end of each email.

If the respective legal term has expired FSO COMPRESSORS . If the personal data has not been deleted, the owner will have the right to request the Superintendency of Industry and Commerce to order the revocation of the authorization and/or the deletion of the personal data. Notwithstanding the above, personal data must be preserved when required to comply with a legal or contractual obligation.

6. TEMPORARY LIMITATIONS ON THE PROCESSING OF PERSONAL DATA:

FSO COMPRESSORS . You may only process personal data for as long as is reasonable and necessary, in accordance with the purposes that justified the processing, taking into account the provisions applicable to the matter in question and the administrative, accounting, tax, legal and administrative aspects. historical information. Once the purposes of the treatment have been fulfilled or the maximum legal period has expired in which FSO COMPRESSORS . They have the obligation to retain personal data, FSO COMRESORES , or the person in charge of processing, will proceed to delete the personal data in their possession.

FSO COMPRESSORS. must document the procedures for the treatment, conservation and deletion of personal data in accordance with the provisions applicable to the matter in question, as well as the instructions issued in this regard by the Superintendency of Industry and Commerce. Contact: To know what is related to the policy of FSO COMRESORES ., for data protection, you can contact (+57) 3108757262, or by email: fluidservicios@hotmail.com, where you can make the respective request.

7. CONFIDENTIALITY OF PERSONAL INFORMATION:

• The personal information provided by the Owners will be used only by FSO COMRESORES , and to authorized third parties for the purposes established in the authorization and in this Privacy policy. Personal information will not be used for purposes other than those for which it was provided, which is why FSO COMRESORES ., will seek to protect the privacy of personal information and keep it under the necessary security conditions to prevent its adulteration, loss, consultation, unauthorized or fraudulent use or access, as well as respect for the rights of its owners. .

• If for any circumstance a competent authority requests that the personal information contained on the website be revealed. FSO COMRESORES ., will notify its Owner of such situation, except when by virtue of the law the data is requested for judicial or administrative actions linked to tax obligations, the investigation and prosecution of crimes or updating of administrative sanctions, to carry out an action in function of public interest, or deliver tax reports to the State.

• This obligation will be maintained indefinitely.

8. MODIFICATIONS TO THE PRIVACY POLICY:

FSO COMRESORES , is fully authorized to modify this Privacy Policy, if so, it will be published on the website, AUTHORIZATION that will be made without prior notification to its recipients, which is why we appreciate reviewing our website Constantly, therefore That the granting of authorization will be understood as an express manifestation of acceptance of this Privacy Policy.

9. VALIDITY OF THE POLICY.

The Policy applies as of March 1, 2017. As a general rule, the term of authorizations on the use of personal data is understood to be valid for the term of the commercial relationship or of the link to the service and during the exercise of the corporate purpose. of the Company.